Purpose and use of information
We collect your personal information to provide you with a better, more personalised service, as well as for direct marketing purposes. It also allows us to offer information and courses that interest you personally.
What information we collect
The information we collect will depend on the purpose for which it is required. It may include contact names, school addresses, telephone numbers, email addresses, names, dates and invoice numbers of courses attended. We also collect information on customer activity on our website in order to determine how best to provide useful information to our customers, and which parts of our website are of most interest to them. This information is not identifiable, and may include such information as your IP address and clickstream information, as well as browser type and operating system.
How we collect information
We may collect personal information from you over the telephone, in an email, with a form, and when you submit details through our website. This includes when you register for a course, attend a course, and respond to our email communication. We also collect non-identifiable information on customer activity on our website using Google Analytics to measure and report statistics about user interactions to improve our website.
‘Cookies’ are small pieces of text data that a web server can store on, and later retrieve from, a user’s computer. They do not personally identify you, but do identify your browser. Cookies can be either ‘persistent’ or ‘session’ based. Persistent cookies are stored on your computer, contain an expiration date, and may be used to track your browsing behaviour upon return to the issuing web site. Session cookies are short-lived, are used only during a browsing session, and expire when you shut down your browser.
Anita Chin Mathematics Consultancy uses persistent and session cookies. They record your preferences in relation to your use of the site and help us to understand what parts of the site users find the most useful and improve the effectiveness of the website.
Facebook Pixel use
Anita Chin Mathematics Consultancy uses Facebook remarketing pixels to aid in customised, targeted follow-up advertising. We may display interest-based ads to you when you are using Facebook through Facebook’s Custom Audience Tool. This tool allows us to personalise our ads based on your interests, demographics, location and any previous interactions with us.
Our Website (anitachinmaths.com.au) uses the Conversion Tracking Facebook Pixel to allow us to follow your actions once you have been redirected to our website via clicking on one of our Facebook ads. This assists us in recording the effectiveness of Facebook ads for reporting and market research purposes.
The data collected through the Facebook Pixel and provided to us is aggregated and remains anonymous, meaning that we cannot see the personal information of the individual user. However, the collected data is also saved and processed by Facebook and used in accordance with Facebook’s Data Use Policy.
Anita Chin Mathematics Consultancy may also share non-identifiable information about your use of our website and your interactions with our Facebook ads with Google Analytics.
Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. A cookie will be saved onto your computer for these purposes. Please visit Facebook Ad Preferences if you wish to revoke your permission.
Anita Chin Mathematics Consultancy requests this information from you so that we can provide you with regular updates about our activities through an email newsletter. We will not disclose your personal information to anybody else unless we are required to do so by law – for example if the information is needed in an emergency or for a law enforcement purpose.
Providing us with the requested information is not required by law. However if you choose not to provide us with the requested information we cannot send you the email newsletter.
The email newsletter is offered as an ‘opt in’ subscription. You can ‘opt out’ at any time by clicking the unsubscribe link at the bottom of the newsletter. You may request access to your information at any time. Please contact us at email@example.com if you wish to access or update your personal information.
How we protect information
We are committed to ensuring the security of your information, both physical and electronic. All information we collect about customers are retained electronically in password-protected environments and are only accessible by Anita Chin Mathematics Consultancy.
Disclosure of information
We do not transfer personal information to any third party without specific authorisation from the customer. Your information will not be traded, rented, or sold at any time. We may, however, be required by law or litigation to disclose personal information.
Access to information
Individuals have the right to access personal information that Anita Chin Mathematics Consultancy holds on you and request that it be corrected if necessary by contacting us at firstname.lastname@example.org. We endeavour to keep all information accurate and up to date. Please let us know of any changes to your information.
If an individual believes that Anita Chin Mathematics Consultancy has breached the Australian Privacy Principles, complaints can be raised with Anita Chin – CEO, Anita Chin Mathematics Consultancy at email@example.com.
Changes to the Policy
Please note that this Policy may change from time to time. The amended policy will be posted to this site and will operate from the time it is posted. This Policy was last modified on 31 August 2021.